Coaching & Advisory Agreement
Updated January 1, 2025
Welcome! And, thank you for choosing FounderWell. We’re thrilled to help you Scale Well.
This overview outlines what you can expect from us and what we’ll need from you to support your Integrative Growth™.
Here’s What You Can Expect from Us
As your Integrative Growth™ champion, our team at FounderWell commits to:
- Getting to know you, your team, your company, and your big vision
- Recognizing your past experiences, present realities, and future possibilities
- Working together to define your goals, priorities, and desired outcomes
- Conducting check-ins and assessments to measure your progress
- Offering additional support, tools, and resources via our platform
- Resourcing proven models, frameworks, tools, and trainings tailored for your needs
- Guiding you through thought-provoking questions, insights, and challenges
- Celebrating every win and breakthrough along the way!
Here’s What We Ask of You
To make the most of this experience, we ask you and your team members to:
- Show up fully for each session
- Communicate openly and honestly
- Engage with an open mind
- Commit time to implement what you learn
- Explore moments to stretch (growth) and the right times to savor (integration)
- Provide feedback to help us continuously improve
- Share your wins and refer a founder friend (or three) you care about 😀
- If you Exit Well, consider contributing to our 1% fund (ask us about it)
- ENJOY the journey!
Scheduling
You’ll book sessions directly in-app. Quick chat support between sessions is available via our Slack and during Growth Sessions. For additional help, questions, or support regarding scheduling, please connect with our team.
Availability
Our Founder Success Team will respond to messages within 12-24 hours. If you wish for your Advisor or Coach to review materials before your session, please submit at least 48 hours before your session. They may not be able to respond to every message you send however, we promise that they’ll read all of your messages before your next session. Chat and email support are typically for quick check-ins and clarifications rather than in-depth conversations (that’s what sessions are for!). For urgent needs, reach out to our team [at] FounderWell.com.
Subscriptions
Subscriptions to our FounderWell Platform are available monthly, quarterly, or annually. Payments are charged in advance/upfront and rates are valid for the current subscription term and are subject to change. Add-ons will be billed in addition to subscription plans.
Cancellations
If you need to cancel or reschedule your session, please contact our Team immediately. No-shows or missed sessions without communication will be counted as a full, completed session.
Refunds
Subscriptions may be paused or canceled anytime. Subscriptions canceled will terminate at the end of the billing cycle with no refund for the current cycle.
Confidentiality and Release of Information
The purpose of our Integrative Growth™ Model is to provide dynamic, holistic support for both personal and organizational development. You’ll receive support from various Providers and our Founder Success Team. To ensure coordinated and effective service delivery within our Integrative Growth™ model, you authorize us to share relevant information, including any sensitive information disclosed, with supporting Providers, team members, and clinicians directly involved in your growth plan. This information-sharing will be conducted solely to advance your stated goals and in alignment with best practices for confidentiality and privacy. All information shared between Providers and team members will be treated as confidential and used exclusively for service coordination, unless disclosure is otherwise required by law. Anonymous and/or aggregated information may also be used internally for quality assurance, training purposes, or case studies, without identifying individual Subscribers.
No Guarantee
All advice, guidance, suggestions, recommendations, resources, and/or tools provided in the platform, by Providers and/or by peers are educational and cannot guarantee specific outcomes or success.
Disputes
If an issue arises, you and FounderWell agree to attempt mediation before legal action.
Liability
FounderWell’s liability is limited to the amount you paid. We won’t be liable for indirect or consequential damages.
Governing Law
Colorado law governs this agreement. Any disputes will be arbitrated individually.
Entire Agreement
Please read all the information below in our entire Agreement Terms and Conditions. This document outlines our full agreement and overrides any previous agreements or promises.
Phew, that’s a lot of info! The main takeaway: we got you! Our #1 goal is to support you, your company, and your team to scale without sacrificing what matters most. Now, let’s get started!
Full Terms & Conditions
1. DEFINITIONS
For purposes of this Agreement, the following capitalized terms shall have the meanings set forth below:
1.1 “Company” shall mean FounderWell, LLC, a Colorado limited liability company, including its officers, employees, contractors, Providers, affiliates, and representatives.
1.2 “Subscriber” shall mean any individual founder, co-founder, team member, or representative of an organizational entity that has subscribed to receive services from Company.
1.3 “Provider” shall mean any individual or entity contracted or affiliated with Company to deliver Services including but not limited to coaching, advising, facilitation, instruction, consultation, or program delivery.
1.4 “Services” shall mean any and all services provided by Company or its Providers, including but not limited to sessions, coaching, advising, trainings, tools, workshops, programs, events, digital content, and communications.
1.5 “Platform” shall refer to Company’s proprietary systems, websites, tools, assessments, educational materials, scheduling interfaces, content, and software through which Services are accessed or delivered.
2. SCOPE OF SERVICES
Company shall provide Subscriber with access to Services as described in relevant subscription plans, program agreements, or ordering documents. Company reserves the right to determine and modify the scope, delivery, and schedule of Services at its sole discretion.
3. RELATIONSHIP OF THE PARTIES
3.1 Independent Relationship. This Agreement does not create any joint venture, partnership, employment, agency, or fiduciary relationship between Company and Subscriber.
3.2 No Professional Services. Subscriber expressly acknowledges that Services are not legal, medical, therapy, accounting, or financial advisory services and shall not be relied upon as such. Company does not diagnose, treat, or prevent any medical, psychological, or financial condition.
4. SUBSCRIBER RESPONSIBILITIES
Subscriber agrees to:
- Participate actively in sessions and assigned engagements;
- Respect Provider availability and communication channels;
- Adhere to all policies published by Company;
- Promptly notify Company of any concerns or necessary accommodations.
Subscriber assumes full responsibility for decisions made or actions taken as a result of engaging with Company or any Provider. All advice, guidance, suggestions, recommendations, resources, and/or tools provided in the platform, by Providers and/or by peers are educational and cannot guarantee specific outcomes or success.
5. FEES, PAYMENTS, AND BILLING
5.1 Payment Terms. Subscriber shall remit payment in accordance with the pricing, subscription tier, or program agreement selected. Fees are payable in advance and are non-refundable except as explicitly stated herein.
5.2 Accepted Payment Methods. Company accepts bank transfers, ACH, and credit/debit cards. Transactions over $5,000 USD made via credit/debit card may incur a processing fee.
5.3 Fee Changes. Company may revise fees at any time upon renewal of a subscription term. Such changes shall not affect ongoing billing cycles until renewal.
5.4 Taxes. Subscriber is responsible for all applicable sales, use, and value-added taxes.
6. INTELLECTUAL PROPERTY & LICENSE
6.1 Ownership. All content, materials, methodologies, frameworks, tools, and resources provided by Company or its Providers, whether digital or physical, are and shall remain the exclusive property of Company.
6.2 License Grant. Company grants Subscriber a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and Services for personal and internal organizational purposes only during the term of this Agreement.
6.3 Restrictions. Subscriber shall not copy, reproduce, distribute, sublicense, reverse-engineer, or otherwise exploit any content or material provided by Company without prior written consent.
7. CONFIDENTIALITY AND DATA PRIVACY
7.1 Confidentiality. Both parties agree to treat all proprietary, sensitive, or non-public information exchanged in connection with this Agreement as confidential. Such information shall not be disclosed to third parties without prior written consent unless required by law.
7.2 Information Sharing. Subscriber consents to the sharing of relevant personal and organizational information among Providers and authorized Company personnel for the purpose of coordinated support. Company adheres to HIPAA-aligned best practices but is not a HIPAA-covered entity.
7.3 Aggregated Data. Company may use anonymized or aggregated data for quality assurance, research, or training purposes without disclosing personal identifiers.
8. CANCELLATION, TERMINATION & REFUNDS
8.1 Cancellation by Subscriber. Subscriber may cancel a subscription at any time by written notice to team@founderwell.com or through the billing portal. Cancellation is effective at the end of the current billing cycle. No refunds will be issued for the current cycle.
8.2 Missed Sessions. Failure to attend a scheduled session without 24 hours’ notice may result in forfeiture of that session.
8.3 Termination by Company. Company may suspend or terminate Subscriber’s access for material breach, disruptive conduct, or misuse of the Platform. In such cases, no refund will be provided.
8.4 Refunds. Prorated refunds may be issued only upon mutual agreement and will exclude onboarding, administrative, and processing fees.
9. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY AND ITS PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR SPECIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF DATA, OR LOSS OF OPPORTUNITY.
IN NO EVENT SHALL COMPANY’S TOTAL LIABILITY UNDER THIS AGREEMENT EXCEED THE AMOUNT ACTUALLY PAID BY SUBSCRIBER IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
10. DISCLAIMER OF WARRANTIES
COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PLATFORM OR SERVICES. ALL SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
11. DISPUTE RESOLUTION
11.1 Mediation. The parties agree to attempt informal resolution through good-faith mediation within thirty (30) days of a dispute arising.
11.2 Arbitration. If unresolved, all disputes shall be submitted to binding arbitration administered in accordance with the Commercial Rules of the American Arbitration Association, held in Silverton, Colorado. Each party shall bear its own costs and fees.
11.3 Class Action Waiver. Subscriber waives any right to participate in a class, collective, or representative action or arbitration.
12. GENERAL PROVISIONS
12.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law principles.
12.2 Severability. If any provision of this Agreement is found to be invalid or unenforceable, the remainder shall remain in full force and effect.
12.3 Waiver. The failure of either party to enforce any term shall not be construed as a waiver of future enforcement.
12.4 Entire Agreement. This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions, agreements, or understandings.
12.5 Assignment. Subscriber may not assign or transfer this Agreement without Company’s prior written consent.
12.6 Binding Effect. This Agreement shall be binding upon and inure to the benefit of the parties and their permitted successors and assigns.
13. EXECUTION
By subscribing to FounderWell, the parties acknowledge and agree to the terms and conditions of this Agreement.
That’s all folks! El fin. The End.